Privacy Policy

This Privacy Policy explains how Rizz & Shine Auto Spa (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website, book services online, or communicate with us.

1Information We Collect

We collect personal information that you voluntarily provide to us when booking an appointment, submitting an inquiry, or purchasing a promotional deal, including:

• Contact Information: Name, email address, phone number, and mailing/service address in the DFW metroplex.
• Vehicle Details: Year, make, model, condition, and license plate number.
• Payment Data: Payment transactions are processed securely through third-party payment gateways (e.g., Stripe, Square, PayPal). We do not store, view, or retain raw credit card numbers on our servers.
• Automatically Collected Data: IP addresses, browser types, device information, and site analytics collected via standard web cookies.

2How We Use Your Information

We use the collected information strictly for business purposes, including:

• Scheduling, performing, and managing auto detailing appointments.
• Processing payments, deposits, and issuing promotional email coupons/credits.
• Sending service updates, booking confirmations, or automated appointment reminders via email or SMS.
• Improving our website functionality and promotional offerings.

3SMS and Mobile Communications

By providing your phone number, you consent to receive transactional SMS/text messages regarding your booking, service status, and scheduling updates. You may opt out of promotional communications at any time by replying “STOP.” Standard text messaging rates may apply.

4Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We share data only with trusted third-party service providers (such as web hosts, scheduling software, and payment processors) strictly to facilitate our business operations. We may disclose information if required by law, subpoena, or legal process under Texas or U.S. federal jurisdiction.

5Data Security & Third-Party Links

We implement industry-standard administrative, technical, and physical security measures to protect your personal data. However, no electronic transmission over the internet or storage system can be guaranteed 100% secure.

Our website may contain links to external websites; we are not responsible for the privacy practices or content of third-party sites.

6Updates to This Policy

We reserve the right to modify or update this Privacy Policy at any time without prior individual notice. Revisions will be posted directly to this page with an updated “Effective Date.”

7Contact Us

If you have any questions regarding this Privacy Policy, please contact us by email.